1. Term of Coverage:
The term of the warranty coverage will vary depending on the equipment
purchased; consult the receipt and warranty statement (from the
manufacturer) that has been provided with the product you received.
2. Service: IT
Blocks does not currently repair any product sold from
www.itblocks.com or affiliated websites. Repair service will be
provided either directly by the manufacturer of the product or by a
manufacturer designated 3rd party. Contact information for that
manufacturer can be found within the literature accompanying every product
purchased. Transportation of equipment to and from the manufacturer for
repair is the responsibility of the owner and not reimbursable by IT Blocks.
3. Assignment:
Please consult your equipment's original warranty statement to determine if
it is transferable to another party in the event you sell your product(s).
Returns
1.RMA
Policy:
In the event that product received does not work properly or is Dead On
Arrival (DOA), a Return Material Authorization (RMA) form must be completed
below. Please take care to immediately test the equipment you have
purchased as it is IT Blocks policy to
not accept RMAs from purchases more than 10 days from the day the product
ships).
2.
Returns:
MERCHANDISE MAY BE RETURNED TO IT BLOCKS WITHIN 10 DAYS FROM DATE OF
SHIPMENT UNDER THE FOLLOWING CONDITIONS:
1)A Return
Material Authorization (“RMA”) number is first obtained. This can be done
by filling out the RMA form located on the
www.itblocks.com website under the Support menu.
2)All
returned merchandise must be packaged in the original manufactures’ box and
include all manuals, cables, warranty cards, static bags, etc. just as
received.
3)Returned
items must be unused, clean and free of damage.
4)
Purchaser shall be responsible for any freight charges incurred in returning
merchandise to IT Blocks. A minimum restocking fee of 25% will be charged
for any item returned. ALL MERCHANDISE IS NON-RETURNABLE AFTER 10 DAYS FROM
DATE OF SHIPMENT
Return
Material Authorization Form
Do not ship returns until you have filled out the following form and
received an RMA number:
All product to be returned must be physically received by ITBlocks by the
10th business day after the product originally shipped from ITBlocks or a
25% restocking fee will be levied. No exceptions.
